Batteries Plus Bulbs in Plano, TX Closed now

Reviews about Batteries Plus Bulbs

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  May 29, 2020, by Rich James
  I ordered a replacement battery for my tent trailer online, to be picked up at the local store. The website showed my total amount, which I paid with credit card. The amount included a $12 core charge (to be expected), which would be refunded when I brought in the old battery. I went to the store, brought the old battery and the refund for the core charge turned out to be $9.99. They explained that there was a $3 environmental fee that had to be paid (in Texas). OK, the website should have factored that into the final bill. I was required to provide my location, phone number and identify the store I would pick the battery up at, so they should know I was in Texas and there would be that extra fee. It's just annoying being surprised with an extra charge. Also, it took them a long time to figure out how to process the refund to my card. Apparently, my name is too common and they had to scroll through hundreds of like names on their computer to find me. They should be able to process that refund based off information on my order (I had the order #). The clerk said next time I should provide my phone number as it would be easier to find me that way. Well, as I said above, I DID provide my phone number -- it was a required field in order to complete the order. This whole experience could be made a lot smoother for a customer.
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  December 13, 2019, by Gale Thompson
  Batteries Plus Bulbs had the Verizon/Frontier backup battery that I needed. I was disappointed that they did not have the tool that would open my Swiss Army watch so I could get a new batteries for the 3 Swiss Army watches I have. They guy who waited on me was very nice. The wait time was minimal. The price for the battery I bought was reasonable. All in all, I would give the store a good, solid 4 1/2 star rating.